Dr. Jason Morgan selected for Editor’s Choice Award by Political Analysis

Posted by Wiretap Staff on 7/20/18 1:26 PM

Wiretappers make an impact wherever they go. 

Political Analysis selected a paper co-authored by our very own Jason Morgan, Vice President of Behavior Intelligence here at Wiretap and a Visiting Scholar at OSU, along with Professors Janet Box-Steffensmeier of The Ohio State University and Dino Christenson of Boston University, for their annual Editor's Choice Award. An abstract of the paper, titled Modeling Unobserved Heterogeneity in Social Networks with the Frailty Exponential Random Graph Model is shown below.

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Topics: Company, Data Science, Machine Learning, Artificial Intelligence

How Digital Tools Are Connecting Company Front Lines to the Board Room

Posted by Wiretap Staff on 7/10/18 11:05 AM

Business decisions are made in the board room, but they’re felt by front line workers.

Employees on the front lines are the first touch point to customers, the engine in the production line, and the personification of the brand. Knowing this, communicating effectively to every member of an organization can be difficult for an enterprise that has several thousand employees across various geographic locations.

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Why Collaboration Tools Boost Employee Engagement

Posted by Wiretap Staff on 7/5/18 11:04 AM

Words like workstream collaboration, digital workplaces and employee engagement are increasingly more common in the digital conversation.

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The Time for Enterprise Collaboration is Now

Posted by Wiretap Staff on 7/2/18 11:00 AM

In the past, email was the cutting-edge tool that distinguished the Silicon Valley-esque from the pen and paper organizations. The advancement of technology has allowed for communication to be immediate and in real time. Communication has moved away from overflowing inboxes and lethargic replies to allow real time chat to engage employees and drive business goals.

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The Challenge of Annual Employee Surveys

Posted by Wiretap Staff on 6/22/18 11:29 AM

Human Resources teams commonly invest in employee engagement surveys annually, in order to better understand employee sentiment and perception of the workplace. However, this process is inefficient at best, and inherently flawed in three key respects:

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Topics: #employeemonitoring, Culture, Artificial Intelligence, Workplace Collaboration

Insider Threats & Workplace Collaboration Platforms

Posted by Wiretap Staff on 6/20/18 11:36 AM

An insider threat is a risk of breach that comes from individuals within a given organization (e.g. employees). The risk level with this type of threat is especially high given the amount of access, knowledge, and autonomy employees possess.

The truth is, inconveniently, people act one way in formal meetings and another way on their company's digital collaboration network. And this inconvenient truth can add a layer of risk, or a blind spot, for the organization.

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Topics: Security Audit, Record Retention, #employeemonitoring, Artificial Intelligence, Workplace Collaboration

What a Toxic Employee Can Cost to Your Company

Posted by Wiretap Staff on 6/14/18 11:34 AM


Rarely a day goes by without a headline that reveals misconduct or poor culture at a major enterprise organization. Depending on the offense, the impact of toxic behavior varies widely, but regardless the potential damage is significant. 

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Topics: Culture, Workplace Collaboration

Yes. You Should Know What Employees Are Saying in Private Messages.

Posted by Greg Moran on 6/11/18 12:00 PM

As the conversation continues regarding the evolving role of collaboration technology in the enterprise space, we thought this article that was recently published by People Management (UK) was particularly interesting: Do You Know What Employees Are Saying In Private Messages?

The piece illuminates—in detail—the risk that companies unknowingly take on as associates begin using these technologies to interact with their co-workers, on both corporate-owned and personally-owned devices.


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Topics: #employeemonitoring, Workplace Collaboration

Reframing 'Being Watched at Work'

Posted by Greg Moran on 6/4/18 9:43 AM
On Thursday, May 31, Wiretap was featured in BBC World Service Business Daily’s podcast titled: Being Watched at Work.

The conversation that the BBC is helping to precipitate—at the intersection of data transparency and privacy, is a hugely important conversation, and its thornier bits were amplified recently by scandals at Uber, NBC, Cambridge Analytica and others. We are grateful to BBC Daily and Ed Butler for including us in this important discussion.
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Topics: #employeemonitoring, #bigbrotheremployer, Artificial Intelligence, Workplace Collaboration

The GDPR Is Here... And This Is a Nightmare Employee Demand Letter

Posted by Wiretap Staff on 5/25/18 10:46 AM

With the arrival of the deadline for the General Data Protection Regulation (GDPR) enforcement, companies across the globe are updating privacy policies and procedures to avoid heavy fines and penalties.


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