Greg Moran

COO, Wiretap
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Recent Posts

5 Key Insights to Avoid Common Pitfalls of Real-Time Collaboration Adoption

Posted by Greg Moran on 4/3/18 10:45 AM

Last week, I joined other business leaders in CMSWire’s #DIGWorkChat Tweet Jam to discuss real-time collaboration case studies and insights. The topic? How business and technology leaders stay on the forefront of collaboration without falling into some of the common pitfalls.

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Topics: Workplace Collaboration

The Case for Optimism in Employee Monitoring

Posted by Greg Moran on 11/17/17 9:44 AM


On Sunday, November 12, LinkedIn included in its Daily Rundown an article from The Guardian about employee monitoring technology. 
They then asked for feedback under the hashtag #bigbrotheremployer (nothing leading in that hashtag!).

It's been an interesting few days watching people weigh in on the topic, including Future of Work author Jacob Morgan.


Full disclosure: I'm the COO of Wiretap™ and I am quoted in The Guardian's article. I thought that it might be helpful to provide a perspective from the point of view of someone who has spent years contemplating the virtues, vices and slippery slopes of the employee monitoring landscape.

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Topics: Compliance, Regulatory Compliance, #employeemonitoring, #bigbrotheremployer, #collaborationgovernance

The Hidden Cost of Security-Related Consent Decrees - The Secret Weapon of Regulatory Agencies

Posted by Greg Moran on 8/22/17 5:10 PM

For those of us that have worked in highly regulated industries, consent decrees are not a new concept. However, in the tech industry, many companies are beginning to understand the power of this regulatory weapon. Last week the FTC slapped a consent decree on Uber for its flawed privacy practices that led to the disclosure of private information for 100,000 Uber drivers. The FTC cannot fine a company for its first violation, so many viewed the consent decree as a slap on the wrist for a serious violation. Perhaps they should have been fined, but let's parse the effect of that consent decree for a moment to see what it really means.

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Topics: Consent Decree, Security Audit, Uber

The Obligations of the CIO in Today’s Cyber War

Posted by Greg Moran on 12/21/16 4:03 PM

The CIO job is a tough one these days…you have to be a strategist, a budget hawk, a peace-maker, a people leader, a police captain, a friend and an evangelist. Wow…that’s a lot of hats to wear and I’m only scratching the surface — there are more! The role I want to focus in on today is the police captain role. That’s another job role that requires a lot of hats…at least the CIO role doesn’t involve life and death!

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Topics: ESN, CIO, ESN Security

A CIO’s Perspective on Enterprise Social Networks

Posted by Greg Moran on 11/21/16 2:23 PM

Over the last decade, we’ve seen the internet cross over the tipping point to an always on, high bandwidth solution. In conjunction with reaching critical mass on key standards and the explosion of mobile as a high function end-point, we’ve seen a tsunami of software innovation precipitated by the low barriers to entry for developers and low cost of acquisition/ease of use on the consumer side. These are really cool outcomes that have been talked about ad nauseam, so let’s get specific.

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Topics: ESN, Enterprise Social Network, CIO, ESN Security