Last week, I joined other business leaders in CMSWire’s #DIGWorkChat Tweet Jam to discuss real-time collaboration case studies and insights. The topic? How business and technology leaders stay on the forefront of collaboration without falling into some of the common pitfalls.
Topics: Workplace Collaboration
On Sunday, November 12, LinkedIn included in its Daily Rundown an article from The Guardian about employee monitoring technology. They then asked for feedback under the hashtag #bigbrotheremployer (nothing leading in that hashtag!).
Full disclosure: I'm the COO of Wiretap™ and I am quoted in The Guardian's article. I thought that it might be helpful to provide a perspective from the point of view of someone who has spent years contemplating the virtues, vices and slippery slopes of the employee monitoring landscape.
For those of us that have worked in highly regulated industries, consent decrees are not a new concept. However, in the tech industry, many companies are beginning to understand the power of this regulatory weapon. Last week the FTC slapped a consent decree on Uber for its flawed privacy practices that led to the disclosure of private information for 100,000 Uber drivers. The FTC cannot fine a company for its first violation, so many viewed the consent decree as a slap on the wrist for a serious violation. Perhaps they should have been fined, but let's parse the effect of that consent decree for a moment to see what it really means.
The CIO job is a tough one these days…you have to be a strategist, a budget hawk, a peace-maker, a people leader, a police captain, a friend and an evangelist. Wow…that’s a lot of hats to wear and I’m only scratching the surface — there are more! The role I want to focus in on today is the police captain role. That’s another job role that requires a lot of hats…at least the CIO role doesn’t involve life and death!
Over the last decade, we’ve seen the internet cross over the tipping point to an always on, high bandwidth solution. In conjunction with reaching critical mass on key standards and the explosion of mobile as a high function end-point, we’ve seen a tsunami of software innovation precipitated by the low barriers to entry for developers and low cost of acquisition/ease of use on the consumer side. These are really cool outcomes that have been talked about ad nauseam, so let’s get specific.