The Challenge of Annual Employee Surveys

Posted by Wiretap Staff on 6/22/18 11:29 AM

Human Resources teams commonly invest in employee engagement surveys annually, in order to better understand employee sentiment and perception of the workplace. However, this process is inefficient at best, and inherently flawed in three key respects:

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Topics: #employeemonitoring, Culture, Artificial Intelligence, Workplace Collaboration

Insider Threats & Workplace Collaboration Platforms

Posted by Wiretap Staff on 6/20/18 11:36 AM

An insider threat is a risk of breach that comes from individuals within a given organization (e.g. employees). The risk level with this type of threat is especially high given the amount of access, knowledge, and autonomy employees possess.

The truth is, inconveniently, people act one way in formal meetings and another way on their company's digital collaboration network. And this inconvenient truth can add a layer of risk, or a blind spot, for the organization.

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Topics: Security Audit, Record Retention, #employeemonitoring, Artificial Intelligence, Workplace Collaboration

Yes. You Should Know What Employees Are Saying in Private Messages.

Posted by Greg Moran on 6/11/18 12:00 PM

As the conversation continues regarding the evolving role of collaboration technology in the enterprise space, we thought this article that was recently published by People Management (UK) was particularly interesting: Do You Know What Employees Are Saying In Private Messages?

The piece illuminates—in detail—the risk that companies unknowingly take on as associates begin using these technologies to interact with their co-workers, on both corporate-owned and personally-owned devices.

 

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Topics: #employeemonitoring, Workplace Collaboration

Reframing 'Being Watched at Work'

Posted by Greg Moran on 6/4/18 9:43 AM
 
On Thursday, May 31, Wiretap was featured in BBC World Service Business Daily’s podcast titled: Being Watched at Work.

The conversation that the BBC is helping to precipitate—at the intersection of data transparency and privacy, is a hugely important conversation, and its thornier bits were amplified recently by scandals at Uber, NBC, Cambridge Analytica and others. We are grateful to BBC Daily and Ed Butler for including us in this important discussion.
 
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Topics: #employeemonitoring, #bigbrotheremployer, Artificial Intelligence, Workplace Collaboration

Aware by Wiretap: Gain Visibility, Maintain Compliance and Protect Company Culture

Posted by Jeff Schumann on 12/11/17 1:26 PM

What’s in a name? Everything.

When we launched Wiretap earlier this year, we found that our name resonated and intrigued, while generating a curiosity that continues to differentiate what we do: extending traditional governance and compliance technologies by providing human-centric insight to enhance employee engagement and reduce the risk of unsafe behavior on enterprise collaboration tools.

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Topics: Compliance, Regulatory Compliance, #employeemonitoring, #collaborationgovernance

The Case for Optimism in Employee Monitoring

Posted by Greg Moran on 11/17/17 9:44 AM


On Sunday, November 12, LinkedIn included in its Daily Rundown an article from The Guardian about employee monitoring technology. 
They then asked for feedback under the hashtag #bigbrotheremployer (nothing leading in that hashtag!).

It's been an interesting few days watching people weigh in on the topic, including Future of Work author Jacob Morgan.


Full disclosure: I'm the COO of Wiretap™ and I am quoted in The Guardian's article. I thought that it might be helpful to provide a perspective from the point of view of someone who has spent years contemplating the virtues, vices and slippery slopes of the employee monitoring landscape.

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Topics: Compliance, Regulatory Compliance, #employeemonitoring, #bigbrotheremployer, #collaborationgovernance